Operate and distribute better. Spend less.
Connect bookings, channels, conversations and sales follow-up in a single platform.
Intelligence that grows your bookings while spending less.
Your hotel doesn't need more tools. It needs them to work together.
WhatsApp on one side, the booking engine on another, the CRM separate and the OTAs disconnected. Pro connects your operation to cut friction and manual work.
Before
- Multiple tools and logins
- Duplicated information
- Manual follow-up
- Little visibility into the process
Result: fragmentation
With HotelChatBook Pro
- Bookings and channels connected
- Conversations and CRM connected
- Centralized distribution
- Less operational friction
Result: one unified commercial operation
Fewer isolated tools. More commercial intelligence.
From a conversation to a booking.
Capture
The traveler arrives from your website, WhatsApp, Facebook or campaigns.
Converse
HotelChatBook replies and understands what they want.
Quote
Checks real rates and availability.
Book
The guest completes the booking.
Distribute
Inventory updates across all your channels.
Follow up
The CRM records the opportunity and its next step.
Convert
More opportunities become guests.
Two sales channels. One operation.
Sell directly to guests and also to those who bring you guests, with the same rates and the same inventory.
Your direct channel needs a simple buying experience too.
B2C · Guest
B2B · Agency
Your guests are already talking. Turn those conversations into opportunities.
An AI conversational layer that connects the traveler's intent with rates, availability and booking. It is not an FAQ chatbot.
Confirm booking
One rate. One inventory. All your channels.
Centralize availability and rates. When you sell on one channel, the others update.
- Direct engine, B2B and compatible OTAs in a single calendar
- Keep selling on Booking.com and Expedia, without updating them one by one
- Lower overbooking risk from manual changes
Stop updating channels one by one.
| Channel | Nov 14 | Nov 15 | Nov 16 | Sync |
|---|---|---|---|---|
| Direct engine | 2 | 3 | 1 | ✓ |
| B2B agencies | 2 | 3 | 1 | ✓ |
| Booking.com | 2 | 3 | 1 | ✓ |
| Expedia | 2 | 3 | 1 | ✓ |
| Other OTAs | 2 | 3 | 1 | ✓ |
WhatsApp booking: inventory updated across all channels
Don't let a quote end up left on read.
The CRM organizes leads, conversations, quotes and sales status. Every opportunity has an owner and a next step.
Every conversation should have a next step.
New 3
Contacted 2
Quoted 4
Follow-up 2
Won 5
AI doesn't just reply. It connects the process.
It interprets your hotel's commercial data and proposes actions within your operation. You stay in control.
"Create a 15% promo for the suite next weekend"Want to ask ChatGPT or Claude to take actions? Connecting your hotel to the HBSP protocol, to change rates or launch promotions in plain language, is available in AI Revenue Copilot.
AI assists your team; it does not replace your commercial judgment or guarantee results.
Matrix, Pro or Revenue Copilot?
Matrix
Converse and follow up.
For hotels that want to automate customer service and follow-up.
- AI chatbot
- WhatsApp, Facebook and web chat
- Agentic CRM
- Up to 300 conversations per month
Pro
Operate and distribute.
For hotels that want to integrate sales, distribution and CRM.
- Everything in Matrix
- B2C booking engine
- B2B booking engine
- Channel Manager
- 1,500 conversations per month
- Additional conversation: USD 0.09
AI Revenue Copilot
Decide and optimize.
Technology plus strategy and expert guidance.
- Everything in Pro
- Connection to ChatGPT and Claude (HBSP)
- Revenue and commercial strategy
- Distribution and promotions
- Hotel marketing and direct sales
Pro helps you operate. Revenue Copilot also helps you steer your strategy.
For hotels that want to grow without complicating their operation.
What matters is not size but commercial complexity: if you sell through more than one channel or to more than one type of customer, Pro is for you. Multi-property and multilingual.
Activate your hotel today. Yourself, in minutes.
- Create your accountChoose Pro and pay by card.
- Connect WhatsApp and FacebookYour conversations start flowing into the CRM.
- Load rooms and ratesBooking engine and Channel Manager ready to sell.
- 1,500 conversations included
- Keep selling on your OTAs
- Cancel from your account, no lock-in
Prefer to be guided?
Message us and a specialist will walk you through activation, step by step.
I'd like guidanceWhat hotels ask us.
Does HotelChatBook Pro replace my PMS?
No. Pro connects your commercial operation: bookings, distribution, conversations and CRM. Your PMS keeps managing your internal operations. If you have questions about how it coexists with what you already use, a specialist will guide you.
Does it include a booking engine?
Yes. It includes a B2C engine for selling directly to guests and a B2B engine for agencies, operators, companies and negotiated accounts.
Does it include a Channel Manager?
Yes. It centralizes rates and inventory and syncs them with your direct engine, your B2B channel and compatible OTAs.
Can I sell to agencies?
Yes. With the B2B engine you give each commercial partner access with a code, plus their own rates and terms.
Can I use WhatsApp?
Yes. Guests can ask questions, get quotes and book right inside WhatsApp. HotelChatBook is a Meta Tech Provider.
Does it connect with Facebook?
Yes. Facebook conversations land in the same inbox and are recorded in the CRM.
How does TikTok work?
The TikTok integration is in development and coming soon. In the meantime, your TikTok campaigns can send travelers to WhatsApp or your website, where the conversation is recorded in the CRM.
Does it include a CRM?
Yes. It organizes leads, conversations, quotes and sales status in a pipeline with a next step for every opportunity.
How do I activate HotelChatBook Pro?
Yourself, from the website: you create your account, choose Pro, pay by card and set up your hotel. If you prefer support, a specialist will guide you.
How many conversations does Pro include?
Pro includes 1,500 conversations per month. Each additional conversation costs USD 0.09.
Can I keep using Booking.com and Expedia?
Yes. You keep selling on your OTAs; the Channel Manager keeps rates and inventory in sync.
What is the difference between Matrix and Pro?
Matrix automates conversations and follow-up, with up to 300 conversations per month. Pro includes everything in Matrix plus the B2C engine, the B2B engine and the Channel Manager, and raises the limit to 1,500 conversations per month. The hotel website is contracted as a separate service.
What is the difference between Pro and Revenue Copilot?
Pro is the technology to operate. Revenue Copilot adds expert strategy and guidance on revenue, distribution, promotions and direct sales, plus connecting your hotel to ChatGPT and Claude (HBSP).
Do I need to replace all my current tools?
Not necessarily. You can activate Pro and connect what you need most first. If you like, a specialist will help you decide what to connect and what to replace.
Can I integrate HotelChatBook with my current operation?
Yes. Activation starts from your current operation so your sales don't slow down during the change.
Your commercial operation shouldn't depend on seven separate tools.
Connect bookings, distribution, conversations and follow-up with HotelChatBook Pro.
More bookings. Less manual work. Lower commercial cost.