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Intelligence that grows your bookings

Detect, decide and act with AI across all your channels.

  • WhatsApp
  • Instagram
  • Facebook
  • Booking.com
  • Expedia
  • Airbnb

Works with ChatGPT, Claude or HotelChatBook’s built-in AI.

Beach hotel pool surrounded by palm trees
More guests.More revenue.HotelChatBook
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Detect, decide and act in minutes

This is what an opportunity turned into bookings looks like, without jumping between systems.

  1. Detect

    The AI reviews demand, bookings, rates and conversations every day.

    OccupancyThe next long weekend has very low occupancy.
  2. Decide

    You get a clear recommendation and approve it by voice or chat. Nothing runs without you.

    Launch a 10% promotion for 72 hours.

    “Yes, approved.”

  3. Act

    HotelChatBook applies it across all your channels, from one place.

    Promotion live
    • Website
    • WhatsApp
    • Booking.com
    • Expedia

Illustrative example

Everything connected, everything flows.

Channels, rates, bookings and conversations in one platform. Your PMS connects to HotelChatBook.

  • Channel Manager

    Distribution and rate control across all your channels.

  • More bookings

    B2C and B2B booking engine to sell direct, inside WhatsApp too.

  • Happier guests

    Instant replies and follow-up before arrival and after the stay.

  • Efficient operation

    Fewer tools and less manual work. Everything from one place.

hotelchatbook.com

Automate and save time.

HotelChatBook handles the repetitive tasks. Control stays with your team.

  • 24/7 automatic replies

    Conversations handled day and night over WhatsApp and your social channels.

  • More direct revenue

    Quote, sell and collect on your direct channels and rely less on OTAs.

  • A better guest experience

    Fast, consistent service with no forgotten inquiries.

  • Everything under control in real time

    The AI spots leaks and recommends. You approve and set the limits.

hotelchatbook.com

Built in real hotels

We didn’t design HotelChatBook from a desk. We built it running hotels.

conversations handled
+12,000
in sales generated
+$100M COP
in estimated savings
+$25M COP

Figures from partner hotels over the last 3 months. The savings figure is an estimate.

“hotelchatbook is very useful to me; it allows me to focus only on genuinely interested guests and even handles the initial interaction so I can simply close the sale.”
Ana Carrillo · Sales Agent, Hotel Taybo Kai
“My hotel’s sales process is almost automated; it lets me focus on operations without worrying too much about guest communication.”
Sofía · Manager, Hotel Taybo House
“hotelchatbook is very easy to use and has allowed me to focus on my work instead of constantly monitoring WhatsApp 24/7.”
Somer Burgos · Commercial Coordinator, Hotel Greenview Medellín

Running today at

  • Hotel Taybo Kai
  • Hotel Taybo Beach
  • Hotel Villa Roca
  • Hotel Greenview
  • Hotel Taybo House

Frequently asked questions

What is HotelChatBook?

A commercial technology for hotels with artificial intelligence at its core. It brings bookings, sales, conversations, CRM, marketing, promotions, rates, distribution and revenue together in one platform.

What is an AI Revenue Co-Pilot?

A commercial co-pilot for your hotel. The AI analyzes your data and recommends concrete actions, you approve them by voice or chat, and HotelChatBook executes them.

Which channels does HotelChatBook connect?

WhatsApp, Instagram and Facebook for conversations, your direct booking engine, and OTAs such as Booking.com, Expedia and Airbnb through the Channel Manager. Your PMS connects to HotelChatBook.

How does HotelChatBook use artificial intelligence?

To handle conversations, detect revenue leaks, recommend rates and promotions, follow up on leads and execute approved actions. You can use the built-in AI or connect ChatGPT or Claude.

Does the AI change rates automatically?

Only if you decide so. By default the AI recommends and you approve. If you want, you can automate specific actions within limits you configure yourself.

Does HotelChatBook include a Channel Manager?

Yes. Distribution and rate control across your sales channels, inside the same platform.

Does HotelChatBook include a booking engine?

Yes, B2C for direct sales to guests and B2B for agencies and companies. You can also sell and collect payment inside WhatsApp.

Does HotelChatBook include a CRM?

Yes. An agentic CRM that captures leads, follows up automatically and manages pre-arrival, post-stay and loyalty.

Does HotelChatBook replace other tools?

It replaces the commercial tools that work separately today: booking engine, channel manager, CRM, WhatsApp tools and much of the manual marketing and revenue work. Your PMS connects to HotelChatBook.

What is Hotel Brain System?

Your hotel’s commercial setup inside HotelChatBook: rooms, rates, seasons, policies, goals and revenue rules. With it, the AI recommends and executes according to your strategy.

HotelChatBookAI Revenue Co-pilot

More guests.More revenue.

The AI analyzes. You decide. HotelChatBook executes.