What is HotelChatBook?
A commercial technology for hotels with artificial intelligence at its core. It brings bookings, sales, conversations, CRM, marketing, promotions, rates, distribution and revenue together in one platform.
What is an AI Revenue Co-Pilot?
A commercial co-pilot for your hotel. The AI analyzes your data and recommends concrete actions, you approve them by voice or chat, and HotelChatBook executes them.
Which channels does HotelChatBook connect?
WhatsApp, Instagram and Facebook for conversations, your direct booking engine, and OTAs such as Booking.com, Expedia and Airbnb through the Channel Manager. Your PMS connects to HotelChatBook.
How does HotelChatBook use artificial intelligence?
To handle conversations, detect revenue leaks, recommend rates and promotions, follow up on leads and execute approved actions. You can use the built-in AI or connect ChatGPT or Claude.
Does the AI change rates automatically?
Only if you decide so. By default the AI recommends and you approve. If you want, you can automate specific actions within limits you configure yourself.
Does HotelChatBook include a Channel Manager?
Yes. Distribution and rate control across your sales channels, inside the same platform.
Does HotelChatBook include a booking engine?
Yes, B2C for direct sales to guests and B2B for agencies and companies. You can also sell and collect payment inside WhatsApp.
Does HotelChatBook include a CRM?
Yes. An agentic CRM that captures leads, follows up automatically and manages pre-arrival, post-stay and loyalty.
Does HotelChatBook replace other tools?
It replaces the commercial tools that work separately today: booking engine, channel manager, CRM, WhatsApp tools and much of the manual marketing and revenue work. Your PMS connects to HotelChatBook.
What is Hotel Brain System?
Your hotel’s commercial setup inside HotelChatBook: rooms, rates, seasons, policies, goals and revenue rules. With it, the AI recommends and executes according to your strategy.