B2B agency network
A B2B travel agency network connecting hotels and agencies
The HotelChatBook B2B travel agency network makes it easier for hotels and travel agencies to get in touch. Each hotel decides who to work with and agrees on access, rates and commercial terms directly with each agency.
No-cost program with no intermediation fee.
For hotels
Grow your sales force.
Connect with agencies that sell leisure, group and corporate travel. You decide who to work with and on what terms.
What your hotel gainsFor agencies
More product to sell.
Reach hotels, negotiate directly and build your own packages with your own margin.
What your agency gains
For hotels
Grow your sales force without growing your payroll.
Your next big client could be an agency that doesn’t know your hotel yet.
Put your hotel in front of new business opportunities. Connect with agencies interested in selling accommodation, corporate travel and packages. You decide who to work with, which rates to share and which terms to negotiate.
- A network born in hotel operationsMore than 10,000 travel agencies registered over five years of commercial operation of five hotels in the ST Hoteles pilot.
- Leisure, groups and corporateOpportunities with agencies that sell getaways, group trips and business accounts.
- Contact both waysYou get the details of interested agencies and they get yours, with each side’s consent.
- Your hotel, your rulesYou control B2B access, inventory, rates, allotments, payments and terms.
We don’t guarantee bookings or a number of interested agencies: the network opens the contact and every deal depends on the parties.
For agencies
More product. Direct negotiation. Your own margin.
Negotiate directly with hotels. Design your packages. Protect your margin.
Access a network of hotels open to exploring B2B agreements. Request private rates, build experiences and negotiate the terms of each deal directly. No commercial intermediation by HotelChatBook.
- Free sign-upJoining the network costs your agency nothing.
- Direct contact with hotelsYou talk to each hotel’s sales team, with no middleman.
- Real-time rates and availabilityOnce a hotel grants you access to its B2B booking engine.
- Your own packagesCombine accommodation and experiences under the deal you agree with each hotel.
- No obligation to buy from wholesalersYou negotiate directly with the hotel; if you already work with wholesalers, you can keep doing so.
Signing up does not grant automatic access to rates: each hotel decides which agencies get access to its B2B engine.
- Access
- Granted by the hotel
- Rate
- Agreed with your agency
- Availability
- Real time
- Payments and policies
- Agreed between the parties
Our track record
A network built by running hotels, not by buying a list.
For five years, the commercial operation of five hotels in the ST Hoteles pilot allowed us to build a base of more than 10,000 registered travel agencies. Now we are putting that experience to work to open direct contact opportunities between hotels and agencies, with B2B technology and without stepping into their agreements.
- 10,000+registered travel agencies
- 5years of commercial operation
- 5hotels in the ST Hoteles pilot
HotelChatBook internal data. It describes where the base comes from, not its recent activity: it does not indicate how many agencies are active today or how many sell.
How it works
From sign-up to deal, in five steps.
Choose your side of the network. The process is mutual: hotels and agencies meet and negotiate with no middleman.
Onboarding and introduction to agencies
- You register your hotel
You fill in the sales contact form and authorize us to share your details with agencies in the network.
- We get to know your hotel
We get in touch to understand your offer and the segments you care about: leisure, groups or corporate.
- We introduce you to agencies
We share your contact with agencies in the network and theirs with you, always with consent.
- You decide on B2B access
You choose which agencies to work with and whether to open your B2B booking engine to them.
- You negotiate directly
Rates, allotments, payments and terms are agreed between your hotel and each agency.
Sign-up and contact with hotels
- You sign up
You fill in the free form and authorize us to share your agency’s details with hotels in the network.
- We exchange contacts
HotelChatBook shares your details with hotels in the network and theirs with you, under our data policy.
- You get in touch
Your agency and each hotel talk directly about how to work together.
- The hotel grants access
If it decides to, it gives you access to its B2B engine to check rates and availability.
- You negotiate and operate
You agree on prices, payments and policies, and operate directly with each other.
Transparency
We connect. You do business.
HotelChatBook facilitates contact between hotels and agencies and provides the B2B booking engine where applicable. Agreements, prices, payments, policies and obligations are the sole responsibility of the parties.
What we do
- We facilitate contact between hotels and agencies.
- We provide the platform and the B2B booking engine to the hotels that use it.
- We share contact details only with each side’s consent.
What we don’t do
- We don’t take part in negotiations.
- We don’t set commissions or rates.
- We don’t charge an intermediation fee for the program.
- We don’t handle payments or defaults between the parties.
The network program is free. Other HotelChatBook products do have a cost: the B2B and B2C hotel booking engine is part of HotelChatBook Pro and the plans above it. Compare plans.
FAQ
What hotels and agencies ask.
If your question isn’t here, tell us when you sign up and we’ll answer it with you.
Is sign-up free?
Yes. Joining the network costs nothing for hotels or agencies, and HotelChatBook charges no intermediation fee for the program. If a hotel wants to offer its B2B booking engine, it does so with a HotelChatBook plan that includes it, such as Pro.
How do I get access to B2B rates?
Each hotel decides. Signing up does not grant automatic access to any rate: once a hotel grants you access to its B2B engine, you see the rates and availability that hotel enables for your agency.
Who negotiates payments?
The hotel and the agency, directly. HotelChatBook is not involved in payments, collections or defaults between the parties.
Does HotelChatBook charge a commission?
No. We don’t set commissions or charge an intermediation fee on network deals. If there are commissions or margins, the hotel and the agency agree on them.
Do I have to work with wholesalers?
No. You can contact and negotiate directly with hotels in the network; if you already work with wholesalers, you can keep doing so.
How are rates protected?
The hotel decides which agencies access its B2B engine and which rates and terms each one sees. Without that access, an agency sees no B2B rates. The confidentiality of each deal is agreed by the parties.
Can I sell corporate and leisure packages?
Yes, if you agree it with each hotel. You can build leisure, group or corporate travel packages under the terms you negotiate.
What happens after I sign up?
When you submit the form you can book a short call with our team. With your authorization, we share your contact with the other side of the network and theirs with you; from there, each side decides whether to move forward.
The next deal starts with a contact.
Choose your side of the network and take the first step.
Do you run a hotel?
Put it in front of agencies that don’t know it yet.
I want more agencies selling my hotel