Direct bookings
from WhatsApp
One conversational engine replies, quotes, and collects payment across every channel — for hotels, hostels, glampings, and Airbnbs. No commissions, activation in 10 minutes.
One engine. Every channel your guests message you on.
WhatsApp, Instagram, Messenger, or your website chat — the same conversation, the same sale.
Your biggest channel — guests already message you here.
Meta suite · from Matrix planAnswers the DMs that get lost in the inbox today.
Meta suite · from Matrix planMessenger
Same engine, same sales script, a different chat.
Meta suite · from Matrix planChat web
Your own widget, embedded in your site with a snippet.
Included on every plan, even FreemiumThe same engine responds consistently across every channel.
Everything your hotel needs in one single place
From the first message to the confirmed booking. No friction, no middlemen.
Your bot live in under 15 minutes
No code · No credit card
Sign-up → hotel creation → training → channels → live bot. hotelchatbook pre-trains itself from your Google Business Profile and your Booking.com listing — you just confirm and correct.
Officially validated by
Works with the platforms you already use
Airbnb·
·
Google Calendar·
Messenger·Airbnb··Google Calendar·Messenger·Airbnb··Google Calendar·Messenger·Airbnb··Google Calendar·Messenger·Airbnb and Booking take up to 25% of your hard work.
Every OTA booking is margin you lose. And there's no going back... unless you sell direct.
The old way
- ✕You pay 15-25% commission per booking.
- ✕The guest belongs to the OTA, not you (no data).
- ✕No way to retain guests or upsell extras.
- ✕You compete on price in an infinite list.
- ✕An unanswered message at 11 PM — WhatsApp, Instagram, or your website — is a lost sale.
Your new direct channel
- ✓0% commission. 100% of the revenue goes to you.
- ✓You own your data: name, phone, and email — whichever channel it came from.
- ✓Generate repeat bookings without intermediaries.
- ✓Direct pricing without OTA competition.
- ✓Automatic response & payment 24/7.
You are not losing bookings
because of price or location.
You are losing them to silence.
The guest who messaged you was ready to pay. They did not need convincing, they needed a reply. And since they did not get one, they found someone who does respond — in seconds, always, automatically.
WhatsApp is your biggest channel — see how it works in detail
How the conversational booking engine works
Without you stepping in. Without redirecting anywhere.
Guest messages on their channel of choice
WhatsApp, Instagram, Messenger, or your website chat
AI chatbot replies instantly
With availability and prices in seconds, 24/7
Room options and dates selection
Guides the guest to choose without friction
Direct payment inside the chat
Secure payment link, without leaving the conversation
Hotel booking confirmed
Automatic voucher to the guest. You get the notification.
Hotels already selling with hotelchatbook
What the sales teams using it every day have to say.
The system has aided sales management through its reporting, and the features it offers have made my team more agile.
Vivian Leon
Sales Coordinator · Hotel Taybo Beach
My hotel’s sales process is almost automated; it lets me focus on operations without worrying too much about guest communication.
Sofía
Manager · Hotel Taybo House
The system has aided sales management through its reporting, and the features it offers have made my team more agile.
Vivian Leon
Sales Coordinator · Hotel Taybo Beach
My hotel’s sales process is almost automated; it lets me focus on operations without worrying too much about guest communication.
Sofía
Manager · Hotel Taybo House
hotelchatbook is very useful to me; it allows me to focus only on genuinely interested guests and even handles the initial interaction so I can simply close the sale.
Ana Carrillo
Sales Agent · Hotel Taybo Kai
chatbook has helped me in my role as a receptionist; it answers frequently asked questions and makes customer service easier for me.
Valentina Casadiego
Receptionist · Hotel Taybo Beach
hotelchatbook is very useful to me; it allows me to focus only on genuinely interested guests and even handles the initial interaction so I can simply close the sale.
Ana Carrillo
Sales Agent · Hotel Taybo Kai
chatbook has helped me in my role as a receptionist; it answers frequently asked questions and makes customer service easier for me.
Valentina Casadiego
Receptionist · Hotel Taybo Beach
It is incredible how it manages to close sales at my hotel even when my sales team is not around; it has exceeded all my expectations.
Gustavo Marval
Sales Manager · Hotel Greenview Medellín
hotelchatbook is very easy to use and has allowed me to focus on my work instead of constantly monitoring WhatsApp 24/7.
Somer Burgos
Commercial Coordinator · Hotel Greenview Medellín
It is incredible how it manages to close sales at my hotel even when my sales team is not around; it has exceeded all my expectations.
Gustavo Marval
Sales Manager · Hotel Greenview Medellín
hotelchatbook is very easy to use and has allowed me to focus on my work instead of constantly monitoring WhatsApp 24/7.
Somer Burgos
Commercial Coordinator · Hotel Greenview Medellín
Not an answer bot. Not a disguised form. It's the full flow — from the first question to confirmed payment — inside the chat, without the guest leaving, without you intervening.
that are already yours
The guest already wrote to you. Already asked. They just need someone to answer. Activate hotelchatbook and that “someone” works 24/7 for you.